Terms and Conditions

Your use of this website indicates your acceptance of the following terms and conditions. If you do not agree with them, please do not use this website.
If you are under 18, you may use www.cleansafe.co.za only with the involvement of a parent or guardian.
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

We have the right, but not the obligation, to monitor any activity and content associated with the website. We cannot screen or edit all of the content on the website and do not accept any liability for illegal, defamatory or obscene content. We may investigate any reported violation of these conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
All moral rights of and its employees/agents are reserved.
Users are encouraged to inform Cleansafe Labs (Pty) Ltd of any content that may be offensive or illegal.

Use of Site
You may use this site to browse content and make legitimate purchases only. This site and the content provided on this site including design and trademarks may not be copied, reproduced, republished, uploaded, downloaded, modified, posted transmitted or distributed or used for any commercial purpose except with the express written consent of Cleansafe Labs (Pty) Ltd. Unauthorised use of this site and of the materials contained on this site may violate applicable copyright, trademark or other intellectual copyright laws.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Cleansafe Labs (Pty) Ltd, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam” to cause annoyance, inconvenience or needless anxiety
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Cleansafe Labs (Pty) Ltd reserves the right (but not the obligation) to remove or edit any content.
Should you be in violation of the above it is understood that you will be held liable for all legal costs.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Updating of Terms and Conditions
These Terms and Conditions shall commence as soon as the user enters, uses or registers on the Cleansafe Labs (Pty) Ltd site and continues indefinitely until terminated by Cleansafe Labs (Pty) Ltd.
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time without notice. Changes to these Terms and Conditions will become effective upon such time changes are posted to this Website. It is the User’s obligation to check Terms and Conditions at the Website for changes or updates. Your continued use of the website following any changes to these terms and conditions will mean that you accept those changes.

No person, business or web site may link to any page on this site without the prior written permission of Cleansafe Labs (Pty) Ltd.
Cleansafe Labs (Pty) Ltd may contain links to other websites. We do not necessarily agree with, assume responsibility or liability for their actions, products or content or of any other third-parties. We cannot be responsible for their content or for private information you may choose to share with them. We encourage you to read all Privacy Policies before disclosing personal information.

Framing and other Technologies
No person, business or web site may frame this site or any of the pages on this site in any way whatsoever. No person, business or web site may use any technology to search and gain any information from this site without the prior written permission of
Cleansafe Labs (Pty) Ltd.

Cleansafe Labs (Pty) Ltd offers competitive pricing on all products. The total price on check-out will then include everything (on the day of shipping) except when special courier needs are required, in South Africa.

Special courier requirements need to be arranged for clients outside South Africa

All products are subject to availability and receipt of payment.
The price of the product is displayed with the product. In the event of a sale or special offer, the discounted price is displayed.
Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.
We reserve the right to change pricing at any time without prior notice.
All pricing is in South African Rands (ZAR).
Please note that pricing and stock availability are subject to change without prior notice.
Despite our best efforts, a small number of the products may be mispriced. We reserve the right to correct these prices.

Product Availability
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. We will endeavour to notify you of these delays in stock availability, and if an item is out of stock or discontinued. We will contact you via email with a revised shipping schedule, ask you to select an alternative product or will offer a full refund within 30 days. All sales are subject to availability of stock. Stocks of all goods on offer are limited.
We reserve the right to cancel an order for which payment has already been received. This for instance may occur if stock is insufficient. Should this occur the customer will receive a full refund with no deductions.
We list availability information for products sold by us on the website; we cannot be more specific about availability. Please note that dispatch estimates are just that. Typical dispatch times on stock items are between three and five days from confirmation of payment. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
There will be no credit given on order price difference, due to any price changes.
Cleansafe Labs (Pty) Ltd reserves the right to adjust product and delivery costs on the website at any time.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Cleansafe Labs (Pty) Ltd reserves the right at any time after receipt of order to accept or decline your order for any reason. We may require additional verifications or information before accepting an order. If you have paid for a purchase and your order is cancelled, Cleansafe Labs (Pty) Ltd will reimburse your order.
In the event a product is listed at an incorrect price due to typographical error, Cleansafe Labs (Pty) Ltd shall have the right to refuse or cancel any order placed for products listed at the incorrect price.

Methods of payment
Security and Encryption of payments is handled by Payfast (Pty) Ltd
At the time of placing the order, the transaction details are presented to the bank and an authorisation is obtained for the amount of the order.
Payment is only collected when the order is completed.
Note that to protect it’s own and the interests of customer, Cleansafe Labs (Pty) Ltd scrutinises all transactions very carefully to prevent attempted fraud and a transaction may be refused if Cleansafe Labs (Pty) Ltd is not satisfied with it’s legitimacy.

Bank deposit payments
If the buyer selects to pay via bank deposit the exact amount must be paid. The payment must be identified by supplying the invoice number and surname in the reference section of the deposit slip or on the electronic transfer. Cheque deposits are subject to a clearing period.
Unpaid bank deposit orders are cancelled after five business days.

Internet Transfer – EFT
This is our preferred method of payment and is highly recommended for orders that need to be received within seven working days.
If making a payment using this method, please supply your invoice number and surname as a reference for us to easily track your payment.
Cleansafe Labs (Pty) Ltd
FNBFNB Table View
Platinum Business Account
Branch Code : ???????
Account Number ?????????????

Credit Card
The anti fraud verification procedures we use on our credit card payments generally means that orders take longer to arrive. We accept Visa and Master Card.
Credit card transactions will be acquired for Cleansafe Labs (Pty) Ltd via Payfast who are an approved payment gateway. No credit card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.
Please note due to high incidences of online credit card fraud our credit card processor and our bank may contact you to verify your credit card information and identity. This procedure may take a couple of days to complete.
Customer details will be stored by Cleansafe Labs (Pty) Ltd separately from card details which are entered by the client on Payfast’s secure site.

When you visit www.cleansafe.co.za or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Users of this website may send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Cleansafe Labs (Pty) Ltd, or its content suppliers.

Cleansafe Labs (Pty) Ltd respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

Intellectual Property Rights
All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Cleansafe Labs (Pty) Ltd and as such are protected from infringement by local and international legislation and treaties.

Agreement of Sale
An agreement of sale between Cleansafe Labs (Pty) Ltd and a user only comes into effect if and when:
Payment has been made and proof of payment has been received. Until then the goods remain the property of Cleansafe Labs (Pty) Ltd.
Cleansafe Labs (Pty) Ltd reserves the right to refuse to accept and/or execute an order without giving any reasons. Cleansafe Labs (Pty) Ltd also reserves the right to cancel orders in whole or in part as circumstances dictate. Cleansafe Labs (Pty) Ltd shall only be liable to refund monies already paid by the user.
When you place an order to purchase a product from www.cleansafe.co.za, we will send you an e-mail confirming receipt of your order and containing the details of your order. Any products on the same order which we have not confirmed to you do not form part of that contract.

Neither Cleansafe Labs (Pty) Ltd nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
Neither Cleansafe Labs (Pty) Ltd nor any of its agents or representatives shall be liable for any direct, indirect, general, special incidental or consequential damages, (including without limitation – data loss, lost revenues or lost profit) or liability of whatsoever nature arising from the use or inability to use or the correct or incorrect use, abuse, or misuse of these contents or the services or content provided, including the inability to fulfil particular orders of any description from and through this website. Furthermore, Cleansafe Labs (Pty) Ltd makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to Cleansafe Labs (Pty) Ltd.
This web site is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Cleansafe Labs (Pty) Ltd that the service available from and through this website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.
Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Cleansafe Labs (Pty) Ltd and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
Due to changing market forces and other extenuating circumstances that affect product availability and price stability, we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout our website and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors and omissions. We reserve the right to make changes and corrections in prices, products and specifications without notice.
Images and dimensions displayed on this web site should be regarded as illustrative and for informational purpose only. The actual product may vary slightly to the images and dimensions stated.
Cleansafe Labs (Pty) Ltd may change the content of the Terms& Conditions at any time without prior notice. It is your responsibility to check regularly whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using this website.

Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
We will take all reasonable steps to protect the personal information of users.
Cleansafe Labs (Pty) Ltd may electronically collect, store and use the following personal information of Users:
name and surname;
identity number;
contact numbers;
postal and physical addresses;
e-mail addresses;
Information is also used to measure the number of visitors to the site, this includes information to measure traffic, the number of pages visited and the level of demand for pages and topics. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.
Information detailed above is collected either electronically by using cookies or is provided voluntarily by the User. Users may determine cookie use independently through their browser settings. A cookie is an element of data that a site can send to your browser, which cookies may include information such as login or registration identification and user preference information etc., Some browsers may be configured to alert the user when a cookie is being sent, or to refuse to accept cookies. Other sites, however, cannot be accessed unless the browser accepts cookies.
Cleansafe Labs (Pty) Ltd shall not disclose personal information from Users without the Users personal consent.
Cleansafe Labs (Pty) Ltd shall disclose information without the User’s consent only through due legal process.
Cleansafe Labs (Pty) Ltd may compile, use and share any information that does not relate to any specific individual.
Cleansafe Labs (Pty) Ltd owns and retains all rights to non-personal statistical information collected and compiled by Cleansafe labs (Pty) Ltd
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail on info@cleansafe.co.za

Obligations of the Customer
As a Customer of Cleansafe Labs (Pty) Ltd, you must provide accurate, current and complete information about yourself at all times.

My Account
Please ensure that your details are correct and inform us of any changes to the information that you provided when registering. You can access and update your information under the “My Account” area of the website.
We reserve the right to, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
The user agrees and warrants that their log-in name and password shall: be used for personal use only; and not be disclosed to any third party.
The user allows Cleansafe Labs (Pty) Ltd to take all reasonable steps to ensure the integrity and security of the www.cleansafe.co.za website and back-office applications.
All credit card transactions are Secure Socket Layers encrypted.

Governing Law
This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.

Company Information
This website is run by Cleansafe Labs (Pty) Ltd